Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift:

First Shift (United States of America)

Shift Details:

Any details pertaining to the schedule, shift, hours, holidays, weekends, etc

Why Work at Nebraska Medicine?

Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.
Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path.

Be part of something extraordinary at Nebraska Medicine!

Properly, professionally and sensitively obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations/personnel in order to create accurate and sufficiently comprehensive patient charts. Complete all transplant procedures by entering in accurate data into the patient's medical record, United Network Organ Sharing (UNOS) and department specific database. Communicate process improvement changes with required data for UNOS. Provide administrative support as necessary to all team members in clinic, surgical and procedural areas, as assigned.

Required Qualifications:

Minimum of two years of experience in a healthcare customer service environment required.
High school diploma or equivalent required. Minimum of two years post-secondary education with coursework in business, medical assistant program of nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) required.
Excellent interpersonal skills and judgement and the ability to work in a team environment required.
Demonstrated verbal and written customer relations skills required.
Ability to work collaboratively and cooperatively with an interdisciplinary team required.
Knowledge of medical terminology required.
Demonstrated analytical, prioritizing and organizational skills required.
Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
Experience with Microsoft Office required.

Preferred Qualifications:

Experience in a healthcare environment with working knowledge of scheduling or healthcare record collection and registration systems preferred.
Clinical background in assigned area preferred.
Registered Nurse with Bachelor of Science in nursing (BSN) preferred.
Previous experience with data entry into an electronic health records program, such as EPIC, preferred.
Currently licensed medical assistant, patient care technician or certified nursing assistant (CNA) certificate preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.